May 30, 2008

eBay Neg’d by Google

The PayPal fiasco in Australia has not lost it’s juice yet, it’s indeed getting more and more interesting. Today’s article in The Sydney Morning Herald titled Clerical error exposes Google as anonymous eBay critic shows a document source screenshot identifying Google as the source of a very good document prepared in response to eBay’s attempt to stifle payment methods competition on it’s Australian site.

This 38 page document demonstrates an excellent knowledge of eBay’s inner workings and summarizes eBay’s motivations quite well:

It is submitted that:
(a) There are two markets relevant to eBay’s proposed conduct. They are:

(i) the market for the supply of online marketplace services to online buyers and sellers in Australia - in which eBay operates; and
(i¡) the market for the supply of peer-to-peer online payment processing services in Australia - in which PayPal operates or, alternatively, the market for the supply of online payment processing services in Australia (including peer-to-peer and non-peer-to-peer online payment systems) - in which PayPal operates.
(b) eBay has substantial power in the market for the supply of online marketplace services to online buyers and sellers in Australia.
(c) PayPal is likely to have substantial power in the market for the supply of peer-topeer online payment processing services and the market for the supply of online payment processing services, more generally.
(d) eBay’s proposed conduct will immediately increase transaction costs for all eBay sellers and buyers, and remove any impediment to PayPal further raising prices to eBay sellers in future.
(e) eBay’s proposed conduct will reduce the quality of producVservice provided by PayPal on the eBay Site and elsewhere as PayPal will have little incentive to innovate, improve its product offering, or provide beüer quality customer service and support once it has secured a ‘captive market’ of online sellers on the eBay Site.
(f) eBay’s proposed conduct will foreclose competition from all competitors of PayPal currently allowed on the eBay Site.
(g) eBay’s proposed conduct willforeclose competition from existing competitors of PayPal, more generally. Exclusion from the eBay Site and the network effect of increased adoption of PayPal outside the eBay Site will deter or delay innovation by existing competitors.
(h) eBay’s proposed conduct will foreclose potential competition from new entrants into the market. Exclusion from the eBay Site, the network effect of increased adoption of PayPal outside the eBay Site, and the difficulties of building critical mass against PayPal’s installed customer base, will prevent or delay entry by new competitors.
(i) The proposed conduct is not necessary to achieve eBay’s claimed purpose, nor is likely, of itself, to be effective in achieving that purpose. One of eBay’s substantial purposes for the proposed conduct, is anti-competitive.

1.3
0) The public benefits claimed by eBay should be disregarded entirely, or alternatively, be given very little weight, by the Australian Competition and Consumer Commission (the Gommission), because they either:
(i) will or are likely to exist in the absence of the proposed conduct and, as such, cannot be said to result or be likely to result from the proposed conduct; or
(ii) are illusory.
(k) eBay’s proposed conduct will result in significant public detriments including a reduction in consumer choice and a reduction in the overall quality of online payment processing services in Australia.
1.4 Accordingly, it is submitted that the proposed conduct has the purpose and is likely to have the effect of substantially lessening competition in the market for the supply of online payment processing services, and that any likely benefit to the public from the proposed conduct will not outweigh the significant detriment to the public from the substantia, lessening of competition,
1.5 The Commission should revoke eBay’s Notification by giving eBay a notice pursuant to section 93(3) of lhe Trade Practices Act 1974 (Cth) (the Act).

Here is the 38 Page Document submitted to ACCC, most likely by Google requesting that ACCC prevents PayPal from being the only payment method allowed on eBay Australia.

Last year in June, eBay temporarily discontinued it’s ads on Google in retaliation to Google’s plans to hold a Party that coincided with eBay Live event. I guess we’ll see if the retaliation streak still permeates eBay’s corporate culture or if it has left the building with Meg Whitman.

May 28, 2008

Advantages of moving away from eBay

There are many advantages of having your own domain name, hosting your own online store. Selling on eBay cripples your potential in many ways. While eBay is OK ( or should I say used to be OK? ) for novice sellers it pays to do things right from the get-go and setup your own hosted eshop so YOU can control your own eCommerce destiny. If you sell on eBay and put all you eggs in that basket, one day you will find yourself out of business with no warning, like all the digital goods eBay sellers did just this March.

These series of articles will give you some insight into advantages of having your own hosted store website vs. relying on eBay to do your marketing and ultimately falling a victim to eBay’s management poor decisions which have caused many eBay sellers to lose their livelyhood overnight.

The first article will cover TRACKING YOUR VISITORS. eBay does NOT provide this functionality so while you pay eBay to bring visitors to your site, do you know if they are Nigerian Scammers or real buyers looking at your items? Which keywords did they use to arrive to your eBay listing? Correct, you are in the dark, eBay does not provide you with this information although every web hosting provider has such tracking program installed (this technology is 10 years old!) and owners of hosted websites have this info at their fingertips.

For example, on our site, we see exactly how many visitors arrived to our pages and what keyword phrases they used. While there are thousands of keywords that bring visitors to our site, here are the keyword phrases for this month that people typed into search engines and clicked on search results to arrive to our website. We have selected only those keyword phrases that begin with the word eBay:

You can cross check these search terms and see how they lead to our site, for example a search term “ebay stock article” on Google search will bring up our site on page one of Google’s natural search results - sometimes it is found on page two as Google’s results are fluid.

ebay @yahoo @hotmail @gmail
ebay 2008 stock plan
ebay action against scams
ebay alesis andromeda scam
ebay and romania and hacker
ebay and vladuz
ebay arrest for fraud
ebay art bruce onobrakpeya
ebay auction fraud
ebay auction legal action
ebay auction listing items fraud
ebay auction scams
ebay auctions archive
ebay battery pack for ft 727 r
ebay best match critics
ebay bobcat scams
ebay bombardier outlander 800 tires and rims
ebay bucks
ebay canon xl2 scam
ebay cdj fraud
ebay cdj1000 scams
ebay censorship
ebay chief says change isn’t over
ebay craigslist
ebay craigslist fraud prevention
ebay craigslist sue
ebay developer team a scam?
ebay dsr manipulieren
ebay dsr scam
ebay elan system 12 fraud
ebay fake $3 million music collection
ebay fake auctions
ebay first time scam
ebay fraud
ebay fraud 2008
ebay fraud 2008 john freeman
ebay fraud and what you cand o
ebay fraud bucharest
ebay fraud camera
ebay fraud czech
ebay fraud division hot tub
ebay fraud insider jobs
ebay fraud list
ebay fraud most frequent item
ebay fraud news
ebay fraud news 2008
ebay fraud one day
ebay fraud rampant
ebay fraud websites
ebay gift card scam buyer
ebay grizzly 125
ebay hijacked email addresses
ebay hijackers
ebay hummer golf cart
ebay hurting
ebay identity confirmation
ebay is a scam
ebay kekoa64 scam
ebay lawsuit against scammer
ebay leptop
ebay lies about detailed seller ratings
ebay listing brother innovis 80 sewing machine auction usa
ebay listing tracker
ebay mc275
ebay motors scams
ebay other venues
ebay pad numbers
ebay padding
ebay padding numbers
ebay panasonic toughbook docking station - no rf
ebay paypal 20 may share price 2008
ebay paypal accept credit cards required seller
ebay phone fraud
ebay pictor 416xte
ebay pipe locators gen eye
ebay plasma fraud
ebay pulse kekoa64
ebay real time auction
ebay restrain of trade trademark
ebay sales company scams
ebay scam
ebay scam 2 pioneer cdj-1000 mk3 cd players and 1 djm-800
ebay scam by ending auction
ebay scam cervelo
ebay scam fraud
ebay scam hotel
ebay scam mixer & decks
ebay scam payment hold payment
ebay scam request another address
ebay scam romania
ebay scam sonus faber
ebay scam tracking id
ebay scam with note in image
ebay scammer arrested while trying to enter the usa
ebay scammer vlad caught
ebay scammers arrested
ebay scamming
ebay scams 2008
ebay scams feedback score faked
ebay scams fraud seller
ebay scams mendez
ebay sec
ebay sellers may 2008 numbers total listings
ebay set auction end time
ebay stock article
ebay stock articles
ebay stock declines
ebay stock declining
ebay stock down feedback may
ebay stock drop
ebay stock drops may 19th 2008
ebay stock feedback
ebay stock may 2008
ebay stocks for a month 2008
ebay stocks may
ebay ten years skoll omidyar
ebay uk leptop
ebay x61 tablet scam
ebay.com total number of listings
ebay/tucker saddles used
ebay/used tanning beds in ohio
ebays best match is not working

So you can see that owning your own site / store gives you a good marketing tool to get to know your visitors. It is an important one and it will enable you to do future planning for your site’s expansion, additional product sales. eBay does not give you such statistics on your auctions.

As time progresses, this site will have additional articles on setting up your store and successfully moving away from the eBay platform. Stay tuned.

May 26, 2008

eBay Sell-Throughs at all time low

Recently eBay opted to artificially increase listing counts by inviting Mega retailer Buy.Com to list on it’s venue and listings jumped by approximately 500,000 plus

I suppose the Wall Street was not happy about eBay’s shrinking listing count so they had to do something about those dwindling listing numbers.

It was proven before, that when you clog up the venue with lots of duplicate listing and eliminate the ‘uniqness’ factor by purging the smaller sellers who carry the special one of the kind inventory, the overall sales will drop. Since all the new changes took hold, we have been watching the Medved chart which tracks eBay sell-throughs. The sell-throughs on eBay appear to have reached all time low.

Here is a link to the MedVed Chart:

http://www.medved.net/cgi-bin/cal.exe?SSHAAllALLCAT

Will low sell-throughs have impact on seller and share holder retention? You Bet!

Yahoo has a busy forum for eBay stock holders, not many happy campers there:
http://messages.finance.yahoo.com/mb/EBAY

May 24, 2008

Romanian Hackers : eBay : Vladuz Update

Filed under: Phishing, eBay Hackers, eBay Security, eBay Sex Lies n Videotape — admin @ 12:40 am

About a month ago media news reported arrest of Romanian coder, eBay hacker Vladuz, whose real name is Vlad Constantin Duiculescu, a young ( 20 year old ) high school graduate from Bucharest, who illegally accessed the e-Bay database from 2005 to 2007 and caused $2m in damage to the online sales site.

Just last month, Vladuz was arrested in a joint operation by the Romanian anti-organised crime unit and the Home Intelligence Service.

He told the judge that he hacked the e-Bay servers because he wanted to be famous and had abandoned school because he had nothing to learn there. It would be nice to get the transcript of what else Vladuz he told the judge since eBay denies any hacking to eBay servers ever occured. Remember, eBay labeled this incident as “- Some messages were published on a community board on the eBay.de (Germany) web site by a person who gained access to a small number of employee email accounts.” and here eBay spokespersong proclaiming “He did find access to a small amount of customer service rep e-mail accounts. He used those to go on discussion forums, as a pink — when an employee posts, it’s highlighted in pink. He did that in an attempt basically to say, ‘Ha ha, look what I did.”

It’s fantastic to hear this hacker kid was arrested, hopefully they will lock him up for a while. It would be interesting to see how eBay claims their security was not breached at all while the hacker braggs about accessing eBay system and servers. It’s the cover up odor that bothers me on this. eBay misleads it’s customers into a false sense of safety and security.

Some Follow up Vladuz : eBay Hackers from Romania bits:

So when shopping on eBay, be extra vigilant! As of today the same scammer, phisher and hacker we’ve been tracking for YEARS is still alive and well, hijacking eBay sellers, uploading fake scam eBay auctions and scamming HUNDREDS of unsuspecting eBay buyers into thinking eBay is safe place to shop. Seller feedback does not mean anything when seller has been hijacked!

OK, enough with words, let’s lay down some proof. Here are auctions this scammer is running on MANY HIJACKED SELLER ACCOUNTS ON EBAY. These are just auctions he is running this minute. He is not a very smart hacker, if we can find him for years without any special tools. Obviously, he is smart enough to be evading eBay security army that consists of 2,000 security professionals backed by 5 Billion dollars in cash.

The phisher is currently using this line:
NOTICE: Please do not bid if you don’t have the money. I will cancel all bids if you do not contact me first. I have had bad experience with non-paying bidders and I do not want that to repeat. If you are interested and want to know more about this auction then please email me at:
Mitica233@aol.com

  • eBay seller Seller: jsti**on54 Feedback:100 % Positive Member: since Aug-20-03 in United States hijacked, with fake auction on DW Drum Collector Series Drums drum set This Fake eBay auction has 14 Bidders, [[ read as 14 victims of this scammer, who believe they are safe on eBay dealing with 100% feedback seller, those eBay victim buyers are being mislead by eBay inti thinking they are safe on eBay]]
  • The same scammer hijacked another 100% Feedback eBay seller Seller: fool4**nkin Feedback: 100 % Positive Member: since May-21-04 in United States and is currently running scam fake eBay auction or Roland Electronic Drum Sets -TD20S-BK - V-Pro TD20 Kit which has 19 Bids now - Read 19 VICTIMS and on the same hijacked eBay seller account, he is also running Fake Scam eBay auction for Sean Ryon 16 Ranch Cutting Saddle with additional 11 BIDS / Victims. The strategy is simple, hacker collects bids from unsuspecting sellers and as soon as the scam auction price reaches higher value (here is a screenshot of that same auction few minutes later), he cancels all the bids- screenshot here so he can attract more victims to this super bargain listing.
  • And that’s not all, there are many more hijacked by him, like this 100% Feedback eBay seller karenzita1 Feedback: 100 % Positive Member: since Oct-05-05 in United States where the eBay scammer uploaded Fake auction on eBay for Roland Fantom X8 with Case and this auction has 15 BIDS ..ehm.. read Victims who think eBay is safe place to shop.
  • Yep, there is more, this scammer has also hijacked Seller: kigh**oy
    Feedback: 100 % Positive Member: since Apr-23-99 in United States and uploaded Scam Auction for Canon XL2 BRAND NEW and currently has only 1 Bidder Victim.

  • Another Hijacked eBay Seller: angi**61 Feedback: 100 % Positive
    Member: since Nov-17-02 in United States where this scammer uploaded Fake eBay auction for John Deere 425 Lawn & Garden Tractor

  • Another 100% eBay Seller: ferns**ction Feedback: 100 % Positive
    Member: since May-02-00 in United States hijacked with a SCAM Fake auction on eBay for Precor EFX576i Elliptical Crosstrainer

  • Another 100% Feedback eBat Seller Hijacked dymun**l2k5 Feedback: 100 % Positive
    Member: since Apr-03-05 in United States with a Scam eBay Auction for Bose Lifestyle series 4 Surround System :: Note in that Screenshot: PAYPAL ACCOUNT REQUIRED TO BID! The scammer will try to hijack bidder paypal accounts and most likely is able to Accept PayPal payments. PayPal is becoming a favorite payment method of those scammers

At the moment there are other hackers we could find quickly, using disposable email addresses luring unsuspecting buyers. Some of the hackers have Hijacked PayPal accounts so the Western Union eBay payment is no longer a sole payment way you can get scammed with. Hijacked PayPal accounts have become an important tool for eBay phishers / scammers.

This scammer is currently using disposable email address rb.biz99@gmail.com


and hijacked eBay Seller: da**ta$2 ( 433) Changed User ID (less than 30 days) Feedback: 100 % Positive Member: since Jun-13-01 in United States and uploaded Fake Scam eBay auction for PRECOR 576i ELLIPTICAL CROSSTRAINER (EXPERIENCE SERIES) : note this auction ends in 8 Minutes! so much for eBay Trust and Safety Team of 2000 security professionals removing FAKE auctions quickly.

Yet another Scam Disposable email address proclaiming this on another hijacked eBay Seller Account:

BEFORE YOU BID,CONTACT ME FOR THE BUY NOW PRICE,BECAUSE IT IS VERY LOW!!!
Please email me ONLY at: davidbarr011@gmail.com ! If you really want it !

Here he has hijacked eBay Seller: neurosoc**lite Feedback: 100 % Positive
Member: since Sep-10-03 in United States and is successfully running a fake eBay Scam auction for **NEW** 17′ APPLE MACBOOK PRO 2.4 GHZ 4GB RAM 160 GB HD with 22 bids [[ victims to false security feeling on eBay ]] This auction has been running since yesterday and certainly collected plenty victims who will get burned on eBay again.

And last but not least, you can take a look at this 100 % feedback seller marked by a hijacker whose current tag line is :
My Request is to CONTACT me directly to my email address
My personal EMAIL adres is : deangalbin@gmail.com

The poor Hijacked ebay Seller Seller: ri**3 Feedback: 100 % Positive
Member: since Jan-03-00 in United States even noticed his account is hijacked on on this fake auction for BRAND NEW XBOX 360 Elite Console+2 Controllers & Game the hijacked seller posted 3 days ago! :
On May-21-08 at 06:17:35 PDT, seller added the following information:
THIS IS NOT MY ITEM!! Please do not bid!!

Although eBay would like you to believe it is safe to shop there, the evidence suggests otherwise.

May 23, 2008

eBay Stock and Visitors on decline April 2008

Last month we have noted decline in eBay search traffic based on ComScore reports and independently confirmed by AuctionBytes report using Nielsen data.

Here is an updated table on Unique Visitors and Site Searches for month to month change from March to April 2008.

Property  Unique Visitors
                    Apr-08 vs. Mar-08    M/M
Total Internet     190,728     188,010   +1%

Google             141,080     137,480   +1%
Yahoo              140,613     139,518   +1%
eBay                81,874      80,903   -1%
Amazon              58,683      58,057   -1%

comScore Expanded Search Query Report
April  2008 vs. March 2008

Expanded Search Entity  Search Queries (MM)

                                  Percent Change 

                       Apr-08 vs. Mar-08
Total Expanded Search  15,088  14,988  -1%

Google                  6,531   6,639   2%
Ebay                      474     450  -5%
Craigslist                277     273  -2%
Amazon                    149     137  -8%

eBay continues to show decline on both metrics on month to month basis, while Google continues growing.

Similarly eBay stock share price flatlined / declined in April 2008

                    April 1 -08     April 30 -08
NASDAQ               2362.75     2412.80
Google                465.71      574.29
eBay                   31.41       31.29
Amazon                76.70        78.63

Recession is supposed to be good for eBay, at least it used to be during the past tough economic times. It is important to note that Amazon and Craigslist show slowdown as well.

We own several ecommerce websites and primarily market through Google. Many of our websites appear on page one or two of Google natural search results…. so I was interested how these stats benchmark against our own sites, testing if Google natural search results bring increased traffic on year to year and on month to month basis.

Here are our stats, site A and site B

SITE A
Month Unique visitors
      2007  vs. 2008
Jan  14409     16106
Feb   7994      9307
Mar   9572      9326
Apr   8679     10241

SITE B
Month Unique visitors
      2007  vs. 2008
Jan   1276      1741
Feb   1054      1618
Mar   1099      1503
Apr    992      1220

It is important to note that :

  • most traffic to the site is brought by Google natural search results
  • no paid adversing traffic to the site, e.g. we do not advertise on Google or any other site to bring additional visitors to these sites
  • our marketing or site content has not changed significantly from last year to this year
  • both sites are ecommerce sites

This quick reality check with our own website confirms that while eBay visitors and search traffic declines, Google generated visitor traffic continues to grow and gain marketshare.

If you are developing your own store under your own domain name, be sure to learn all you can to market your ecommerce products via Google.

May 21, 2008

eBay luring buyers with eBayBucks

Is eBay hurting for shoppers? It would certainly seem so. First we saw eBay rewarding those shoppers who gave negative feedback with a coupon, now eBay started to send eBay Bucks incentive to some shoppers or more accurately, non-shoppers. Here is a screenshot of the eBay Bucks incentive.

As reported last month, user growth, page views and searches on eBay site reached zero to minus territories. eBay Sellers are in revolt over fee increases desquised as fee reductions, unattainable dangling carrot discounts, feedback policy changes, PayPal 21 day money freeze. Buyers lost confidence in eBay marketplace while back, when eBay made it impossible to identify shill bids due to eBay hiding bidder’s IDs, citing site fraud, while insisting fraud is almost non existent. eBay shares flatlined three years ago. Everyone and their mother is suing eBay on grounds of deceitfull business practices.

May 20, 2008

Warning - eBay Account Hijacks and Scam Auctions

eBay has certainly improved on taking down fake scam auctions that appear on hijacked eBay seller accounts, duping eBay newbie buyers into thinking they are safe on eBay buying from an established seller with a high feedback. However such auctions are still abundant, so be careful, do not trust eBay. Scammer can upload his scam image directly into eBay servers, such as this image uploaded in FEBRUARY of this year and eBay will gladly host it for the scammer for months after any listing it was uploaded for expired so the scammer can reuse it. This scam email address Qveste@aol.com is a known eBay account hijacker and scammer. He just hijacked another Powerseller Seller: hs***uid (6144Feedback score is 5,000 to 9,999) Member:since Jan-25-99 in United States and uploaded fake eBay scam BOSE Lifestyle 48 Media Center DVD + 10 Bose Speakers auction.

That same scammer with Qveste@Aol.com email address usually runs many auctions on MANY HIJACKED SELLERS at the same time. Here is another hijacked eBay seller : Seller: janet***99 ( 2249Feedback score is 1000 to 4,999) Feedback: 99.0 % Positive
Member: since Dec-02-99 in United States and you can see a screenshot of the scam eBay auction for 2 Pioneer CDJ-1000 MK3 CD Players + 1 DJM-800 Mixer on this hijacked seller account with thousands of feedbacks.

This scammer using jameswittt@gmail.com email address hijacked another eBay seller Seller: me***74( 164) Feedback: 100 % Positive Member: since Apr-21-03 in United States and uploaded scam eBay auction for Roland Fantom X8 Sampling Workstation Keyboard 88 Keys

May 19, 2008

Negative Feedback Invite from eBay

Filed under: Selling on eBay, To eBay or Not To Ebay, eBay vs. other Venues — admin @ 11:54 am

As of today, eBay sellers can only leave positive feedback for buyers… this is just another step in process eBay is trying to take to Amazonite itself.

Not being able to leave feedback makes a lot of eBay sellers unhappy, since eBay is much more prone to fraud and scams, compared to Amazon.

This new pop up window presented to an eBay buyer who is about to leave feedback for a seller appears to be encouraging buyers to leave negative feedback.

I am not sure if eBay platform full of 89% positive feedback sellers would not backfire on eBay sell throughs. I personally check the seller rating on eBay and I am used to seeing good numbers. Seeing low feedback scores across the board may just send the buyers to competing websites, such as Amazon.

May 18, 2008

Warning! PayPal SSL page vulnerability.

Filed under: Blogroll, PayPal, Phishing, Selling on eBay, eBay Censorhip, eBay Security — admin @ 6:11 am

I thought when CA Security Advisor reported PayPal XSS page vulnerability in Feburary of this year, PayPal assured the writer this phishing hole was closed. See the full article: PayPal Closes a Phishing Vulnerability Published Feb 17 2008, 10:44 AM by Stefan Berteau. Was that just a lip service by PayPal?

A new article, different researcher shows the same vulnerability here in yesterday’s report:

A serious scripting error has been discovered on PayPal that could enable attackers to create convincing spoof pages that steal users’ authentication credentials.

The cross-site scripting bug is made all the more critical because it resides on a page that uses an extended validation secure sockets layer certificate. The new-fangled SSL mechanism is designed to give users a higher degree of confidence that the page they’re visiting is secure by turning their browser address bar green.

But Finnish researcher Harry Sintonen figured out a way to inject his own code into a supposedly protected PayPal page even as the green bar lulled visitors into believing it hadn’t been tampered with. Sintonen’s code simply caused an Internet Explorer alert window to open with the words “Is it safe?” as evidenced by the screenshot …..

Full Article with the screenshot of the vulnerability has been published on ChannelRegister.Co.Uk ‘Secure’ PayPal page is… you guessed it by Dan Goodin in San Francisco
16 May 2008 20:57

PayPal’s site is silent about this vulnerability… I guess the “hide your head in the sand” approach or “if you do not admit to ut, it’s not there” speaks volumes about how concerned PayPal really is about safety of their users.

PayPal is no stranger to security vulnerabilities:

May 14, 2008

Craigslist vs. eBay: what you won’t find in company PR releases

It was speculated when eBay purchased over 25% share in Craigslist that eBay is on a fishing (not phishing) expedition to observe craigslist’s success and then copy it. It is a known fact that beyond it’s founder’s innovative idea to create an online auction, eBay’s executive team has not invented anything since. eBay’s management is great at spending it’s cash on mostly miss (Skype) sometimes hit (PayPal) acquisitions. Less then a month ago we have commented on a eBay vs. Craigslist lawsuit which set the stage for Craigslist initiating their own proceedings against eBay. The full document is available here and it provides some interesting insights into what allegedly goes on behind the scenes. Read the document, it provides a peak into the world of corporate espionage, false advertising, deception and other corporate shinnanagans you won’t find in official company press releases.

eBay is certainly not a stranger to being accused of unfair play and facing substantial fines and penalties for it’s mistakes. Here is a abbreviated history of some legal processes she has faced or is currently litigating:

August 11, 2003 SHARE PRICE 25.46
eBay Accounts for Lawsuit Loss: The auction giant shaves $30M from Q2 results after a patent verdict against it was upheld last week but says it will appeal. February 28, 2008 Case MercExhange vs. eBay settled, As a part of the settlement, eBay purchased all three patents from MercExhange involved in the lawsuit, and related technology and inventions, as well as a license to another search-related patent portfolio that was not asserted in the lawsuit

July 30, 2004 SHARE PRICE 39.16
PayPal Sends Users Notice of Class-Action Lawsuit Settlement: PayPal and plaintiffs reached a settlement in the class-action lawsuit stemming from 2002, when two PayPal users filed class action lawsuits against the online payment service owned by eBay. Some of the accusations by the plantiffs were that, as of early 2002, PayPal was understaffed, hid its customer service phone numbers to save money, had rude and unhelpful phone staff, did not answer customer service email, and “without notice or warning, erroneously and unnecessarily” limited or closed accounts and then made it difficult to restore the accounts.

June 22, 2004 SHARE PRICE 43.60
Tiffany Sues eBay over Fakes : Tiffany said 73% of items purchased on eBay in a study it conducted were counterfeit

April 29, 2005 SHARE PRICE 31.71
Tentative Settlement Reached in eBay Stock ‘Spinning’ Lawsuit : the settlement calls for the payment to eBay of $3 million by Meg Whitman, Pierre Omidyar, Jeffrey Skoll and Robert Kagle, who are officers/directors/controlling stockholders of eBay, and a payment to eBay of $395,000 by Goldman Sachs Group, eBay’s investment banking firm.

In June 6 2006 SHARE PRICE 31.59
Net2Phone, Inc. filed a lawsuit in the U.S. District Court for the District of New Jersey (No. 06-2469) alleging that eBay Inc., Skype Technologies S.A., and Skype Inc. infringed five patents owned by Net2Phone relating to point-to-point Internet protocol. The suit seeks an injunction against continuing infringement, unspecified damages, including treble damages for willful infringement, and interest, costs, and fees

August 7 2006 SHARE PRICE 24.12
Louis Vuitton Malletier and Christian Dior Couture filed two lawsuits in the Paris Court of Commerce against eBay Inc. and eBay International AG. Among other things, the complaint alleges that we violated French tort law by negligently broadcasting listings posted by third parties offering counterfeit items bearing plaintiffs’ trademarks, and by purchasing certain advertising keywords. The plaintiffs seek approximately EUR 37 million in damages.

September 6 2006, SHARE PRICE 27.53
Parfums Christian Dior, Kenzo Parfums, Parfums Givenchy, and Guerlain Société also filed a lawsuit in the Paris Court of Commerce against eBay Inc. and eBay International AG. The complaint alleges that we have interfered with the selective distribution network the plaintiffs established in France and the European Union by allowing third parties to post listings offering genuine perfumes and cosmetics for sale on our websites. The plaintiffs in this suit seek approximately EUR 9 million in damages and injunctive relief

April 26th, 2007 SHARE PRICE 34.22
eBay, PayPal face court action Class action alleges unfair monopoly: eBay warned shareholders yesterday that it is facing a possible class action suit in the state of California and is likely to be hit by more patent cases. The suit alleges that eBay and PayPal acted “to improperly ‘monopolise’ the forms of payment that sellers can use on eBay”.

August 2007 SHARE PRICE 33.54
class-action lawsuit in which attorney John Fabry stated, “eBay has been deceiving millions of consumers over the years by claiming their auctions start when submitted, when in reality they do not begin for at least several hours, and up to 24 hours. However, the clock starts running on your selected auction time even though eBay hasn’t posted it yet

Jan. 10, 2008 SHARE PRICE 30.36
Lawsuit Filed against eBay Over Coin Listing Policy: The American Numismatic Association (ANA) and the Professional Numismatists Guild (PNG) are suing eBay for defamation and unfair and deceptive trade practices

May 13, 2008 SHARE PRICE 31.41
Craigslist has filed a countersuit against eBay, alleging that the auction site used its minority stake in Craigslist to engage in unfair and unlawful anticompetitive behavior, false advertising, trademark infringement, and other misdeeds.

Update: 5-15-2008 Craigslist illustrates on their blog how eBay uses deceptive advertising on Yahoo providing a screenshot of advertisements eBay ran up even on the morning of 5-14-2008. Interestingly enough, if you try to search on Yahoo for www.craigslist.org or craigslist.org those deceptive ads no longer appear.

eBay scam auctions still rampant

Filed under: Hijacked Sellers, Phishing, eBay Hackers, eBay Security — admin @ 5:43 am

Quick check this morning finds many eBay sellers and powersellers hijacked and fake auctions uploaded to their accounts:
Like this eBay seller where scammer uploaded bunch of fake auctions, like this scam auction on eBay Marantz reference series MA9-S2 with a typical scammers image inviting the unsuspecting eBay victims to email the scammer to a disposable email address andresler299@gmail.com

Another hijacked eBay seller victim of this scammer advertising fake auction for Panasonic AG-DVX100B 3-CCD Mini-DV Cinema Video inviting eBay victims of this scam to email him to a disposable email address at jhatch2@gmail.com

May 8, 2008

EBay is broken: It’s now completely impossible to sell a laptop on eBay

Filed under: Blogroll, Selling on eBay, To eBay or Not To Ebay, eBay Security — admin @ 9:43 pm

This article on consumerist.com

It’s Now Completely Impossible To Sell A Laptop On Ebay is a true account of a random person trying to sell laptop on eBay and accounting his experiences with a scammer after a scammer. The blog entry is sad but comical in it’s special way as the blogger describes the ineptness of eBay Live Help and email assistance he received during this typical eBay experience. Definitely worth the read…. the article concludes

” But seriously, try CraigsList or a flyer in your neighborhood. EBay is broken.”